Shipping FAQ

US Shipping

SHIPPING INFORMATION AND OPTIONS – U.S.

Orders from BandMerch stores ship from Burbank, CA. Our current order processing time is approximately 1-3 business days (24-72 hours/M-F excluding holidays) for in-stock merchandise. Business days are defined as Monday through Friday and exclude U.S. Holidays.

Orders with ship-to addresses within the U.S. will be shipped via UPS or USPS* dependent on options available at the time of your order.

* Orders going to PO Boxes, Military, and APOs must be shipped with USPS.

* Orders with ship-to addresses to Alaska, Hawaii, and U.S. territories may incur additional time in transit.

Estimated delivery times vary depending on the service in your location but are typically anytime before end of day.

UPS

  • Next Day Air: 1 business day in transit
  • 2nd Day Air: Up to 2 business days in transit
  • Ground: 1-5 business days in transit

USPS

  • Express: 1 business day in transit
  • Priority: 2-4 business days in transit

BandMerch shipping rates are calculated based on total weight and dimensions of the item or items ordered and the zip/postal code of where the order is being shipped.

NOTE: Oversized items may be subject to additional shipping/ fees.

Pre-sale orders begin processing 1-3 business day as soon as the item or items are in stock and fully received.

Certain items (such as fine art pieces or skateboard decks) which require special preparation for shipment may require a longer processing time. In these cases, we will make every effort to reflect this exception with a notice in the product description page.

We want to ensure that your order is shipped to you as quickly as possible. If you would like to check the status of your order, please see "track order" instructions below.

Please note that as of January 2013, shipping rates and fuel surcharges have increased potentially causing a slight increase in shipping costs.

TRACK YOUR ORDER

If you have an account, sign in and click “Log In ”, to see your order history by date and order number.  You can browse your order history and track the status of any orders.  Tracking is real-time and will show information provided by the carrier.  If you feel there is an unusual delay, please feel free to contact customer service for further assistance.